We offer a 100% money-back guarantee in case you’re not satisfied with the designs your contest receives.
To ask for a refund, please email us directly. We need to verify your information in person, so we’ll need to speak with you to process your refund.
There are three exceptions for our money-back guarantee.
- We can’t refund a contest once you’ve chosen to release the contest into the community.
- You need to request your refund prior to releasing the contest into the community. Once submissions have been uploaded to your contest, we cannot cancel or delete the contest in action.
- We can’t refund your contest once you have chosen finalists and entered into the final round.