Changing your account information

How can I change my user name?

You can change your display name by editing your public profile. To do this, click My Account, then select Account from the menu on the left side of the page. The first item in the list is your display name. Enter your…

Can I have more than one account?

No. Creating multiple accounts is against our terms of use. It not only dilutes your reputation and confuses other users, it’s also very confusing for our support team. We routinely detect and ban multiple accounts.

How do I verify my account?

When you’re prompted to verify your account at login, choose a social network (Facebook or Google) and sign in to your account. Verifying your account with one of these networks is not the same as connecting it to Vinylmint. Verification is simply a security measure on our end…

Do I need to give you my real name and address?

Yes. Vinylmint is a professional marketplace. It’s important for us to confirm the identities of our users in order to maintain a trusted environment for conducting business. We also need your real personal details so we can pay you quickly and securely.

My account was suspended. Can I open a new one?

No. Designers can only have one account, ever. If your account is suspended or banned, it is because you violated our rules and have lost your privilege to participate in our community.

My account has been hacked. What do I do?

Contact us immediately at admin@vinylmint.com, and give us as many details as you can about your account. Hacked accounts are urgent business so the sooner you can reach out to us, the better.

How do I delete my account?

If you wish to delete your account, just email admin@vinylmint.com. Deleting an account is permanent. If you’re not ready to delete your account, you can choose to withdraw your sounds and unsubscribe from any notifications at the bottom of the notification that you received.

How do I sign up for an account?

Whether you are a sound creator or a contest holder, head over to the register page. The whole process takes less than a minute!